Effective Date: 2024-09-25

1. Introduction

Welcome to Olinda Vacation (referred to as “we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.olindavacation.com, and your rights under the General Data Protection Regulation (GDPR). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting our website, you agree to the terms of this Privacy Policy.

2. Data We Collect

We collect personal data to provide and improve our services to you. We collect the following categories of data:

Personal Information:

Name, email address, phone number, booking details, and any other information you voluntarily provide to us through forms or email.

Automatically Collected Data:

Information about your visit to our website, including your IP address, browser type, pages viewed, and other usage information. We collect this information through cookies and similar tracking technologies, such as:

Google Analytics:

We use Google Analytics to track how visitors use our website. Google Analytics collects data such as your IP address, browser type, the pages you visit, and the time spent on our website. Google may store and use this information according to their Privacy Policy. For more information, visit Google’s Privacy & Terms.

Meta Pixel (formerly Facebook Pixel):

We use Meta Pixel to measure the effectiveness of our Facebook ads by tracking the actions visitors take on our site. Meta may store and use your data according to their Privacy Policy. For more information, visit Meta’s Data Policy.

3. How We Use Your Data

We use the collected data for the following purposes:

• To provide, operate, and maintain our website and services.
• To process and manage bookings or inquiries.
• To analyze how visitors use our site to improve user experience.
• To display personalized advertising and measure the effectiveness of our marketing campaigns.
• To comply with legal obligations and protect our rights.

4. Legal Basis for Processing Your Data

Under the GDPR, the lawful bases we rely on for processing personal data are:

Your consent:

You provide consent to the use of cookies and analytics tools when you visit our website. You can manage your cookie preferences through your browser settings.

Contractual necessity:

We need to process personal data to fulfill bookings or respond to inquiries.

Legitimate interests:

We use tracking technologies for improving our website and measuring the effectiveness of advertising campaigns.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

• Understand and save your preferences for future visits.
• Compile data about site traffic and interactions to improve your user experience.

You may choose to disable cookies through your browser settings, but this may affect how you experience our website.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

Service Providers:

We may share your data with trusted third-party providers, such as Google and Meta, to perform services on our behalf, such as analytics and advertising.

Legal Obligations:

We may disclose your personal data when required by law or to protect our legal rights.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Data collected via Google Analytics and Meta Pixel will be retained according to the policies of those service providers.

8. Your Rights Under GDPR

As a user from the European Economic Area (EEA), you have the following rights under the GDPR:

Right of Access:

You can request a copy of the personal data we hold about you.

Right to Rectification:

You have the right to request correction of inaccurate or incomplete data.

Right to Erasure (Right to be Forgotten):

You can request the deletion of your data.

Right to Restrict Processing:

You can request restrictions on how we use your data.

Right to Data Portability:

You can request a copy of your data in a structured, machine-readable format.

Right to Object:

You can object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at: info@olindavacation.com.

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely infallible, and we cannot guarantee the absolute security of your data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Olinda Vacation

Email: info@olindavacation.com